It is possible that emails are accidentally getting directed to a spam folder.
Manually check your SPAM or JUNK folders to see if this is the case.
Whitelist emails that you find, some of the emails that come from our system are from “firstname.lastname@example.org" and some may come from “email@example.com" Some are also delivered by the "MailChimp" email platform and will be labeled as such in the footer of those emails.
Using Gmail: Follow this link to learn how to create a filter in Gmail to categorize emails to your primary inbox.
Using Outlook, Windows Live Mail, Hotmail, and MSN Mail: Follow this this link to learn how to add a sender or a domain to the safe senders list.
Using Yahoo Mail: Follow this link to learn how to create a filter in Yahoo Mail to sort emails to your primary inbox.
Open an email from the sender you want to whitelist.
Click on the sender's name and a drop down will pop up.
Click Add to Contact .
Fill the details in New Contact pop up and click Add Contact
We have resolved all known issues, if you notice a negative balance on your account we may have had to charge a debit to the account. Contact the studio and we can help resolve any issues.
You may be able to stop by the studio and we can swipe your Credit Card and process any payments directly to resolve this issue.
NOW ALSO IN EDGEWATER, NJ!
725 River Road - 2nd Floor, Studio 54
Enter Through Sushi Cruise Archway
(it's the Marketplace, NOT the Plaza builing)